Returns / Refunds

Damaged goods.

 If any items arrive damaged, please let us know within 24 hours. Please contact us to discuss options to resolve the issue. We'll generally arrange a return for replacement or refund or provide a replacement part if the damage is minor. Please do not assemble, install or use any damaged goods.

Change of mind.

 Please choose carefully, as refunds aren't usually provided for simple changes of mind or wrong selections. Double-check your choices by using our product drawings before adding them to your cart!

Things to keep in mind.

  • Returns won't be accepted if original packaging isn't intact or missing.
  • Returns won't be accepted if products have been assembled/installed/used
  • Returned items will generally be subject to a 35% restocking fee.
  • Delivery of products back to us is payable by the buyer
  • All returns require approval on a case-by-case basis by management.