Can I pick up my order from your warehouse?
Absolutely the Benches Now team would love to meet you, we offer pick up from the following locations during business hours Mon-Fri 8.30am-4pm Only:
Melbourne (Oakleigh South VIC 3167)
Sydney (Glendenning NSW 2761)
Brisbane (Karawatha QLD 4117)
Perth (Bayswater WA 6053)
What do I do if my delivery is outside the designated metro zones?
If your delivery address falls outside of our zones simply use our contact us page, leave all your details including SKU: Numbers of the required products, address and contact details, we will then customise a quotation for you.
When will my order be shipped once it has been picked?
The following table displays the Approx: number of delivery days it takes for you to receive your order once it has been picked, packaged and dispatched.
All delivery time frames are quoted Mon. to Fri. and exclude weekends and public holidays.
| DESTINATION | METRO | COUNTRY |
| NSW, ACT, VIC, SA | 2 - 4 business days | 4 - 6 business days |
| WA, NT, TAS | 3 - 5 business days | 4 - 6 business days |
| QLD | 2 - 4 business days |
4 - 7 business days |
All delivery time frames are quoted Mon. to Fri. and exclude weekends and public holidays. (Guide Only)
Will my order be covered against loss or damage?
All deliveries are fully insured against loss or damage. If you experience any issues during shipping, please contact us immediately.
Do I need to be there when the delivery arrives?
We highly recommend that you do not use Authority to leave items unattended unless there are special circumstances, such as very rural/remote deliveries. If you have chosen for your delivery to be left unattended without a signature (ATL -Authority To Leave), these types of orders are at your own risk and not covered by our complimentary insurance service.
We understand that this is inconvenient for some however 99% of our customers are small and medium businesses which accept deliveries during regular business hours.